Senior Transport Planner

Senior Transport Planner Telford 40 hours per week Up to £40,000 Our client, a well-established business, are looking to recruit an experienced Transport Planner to support their busy operations team. What’s on offer: Shift Pattern – 6am – 3pm Or 9am – 6pm Up to £40,000 Key Responsibilities: Managing daily transport schedules and reallocating work where required due to driver absence or vehicle issues Ensuring customers are kept updated regarding delays, failed collections, or service disruptions Rebooking outstanding jobs and ensuring work is completed within agreed timescales Responding to customer emails, account queries, and operational issues in a timely and professional manner Supporting drivers with site issues, route queries, and delivery instructions Coordinating with internal departments to ensure smooth day-to-day transport operations Escalating operational issues where necessary and ensuring appropriate action is taken Monitoring and updating transport records, spreadsheets, and operational paperwork accurately Sending proof of delivery documents, permits, and compliance documentation when required Assisting with accident reporting and ensuring incidents are communicated correctly internally Providing clear instructions and updates to drivers regarding collections, deliveries, and time-sensitive jobs Maintaining strong communication across the transport team to ensure service levels are achieved Demonstrating good geographical knowledge and understanding of transport operations Carrying out additional transport administration and planning duties as required